Manage User & Role Models

Copy Grid Set-Up
Administrators now have the ability to Copy one Users Grid set-up to another. This will help to keep a more organized grid for everyone in your organization...
Mon, Jan 25, 2021 at 9:12 AM
Copying Permissions from a User or Role Model
Unlike assigning a Role Model, Copying Permissions from either one User or a Role Model to another allows you to further adjust your Users permissions after...
Mon, Jan 25, 2021 at 9:13 AM
Users: Global "Allow To" Actions
Basic User Permissions: Allow To Your user has a few checkbox options right underneath the User Info section that can adjust what they are allowed to do...
Mon, Jul 12, 2021 at 2:10 PM
What is a Role Model and what do they do?
When you're using UCM, do you have a lot of users, concurrent or otherwise?  Do multiple users require the same permissions, perhaps they're in th...
Fri, Dec 11, 2020 at 5:13 PM
Message Users from UCM
This function allows System Administrators to send an email to all or select active Users within UCM, separate from their Company Email System (such as Out...
Mon, Jan 25, 2021 at 9:17 AM
Fix Incorrect User Information
After a User is marked "Active" in the system their User Information can't be edited unless they're made inactive again To fix any incor...
Fri, Dec 11, 2020 at 5:13 PM
Why can't I see this User in the Grid?
When you create new users, or when a user is deactivated, they can be removed from the User Grid if you have your settings configured to do so. Why woul...
Fri, Dec 11, 2020 at 5:13 PM
Replace or "Delete" (Inactivate) Users
While you can't actually delete users from UCM (to preserve historical data) You can remove them from sight on the User Grid and from any User drop-dow...
Fri, Dec 11, 2020 at 5:13 PM
Give Admins Permission to "Administer UAPO"
If you've added a new administrator to your system, there are some essential steps to really promote them fully! If your administrator is attempting to...
Thu, Feb 4, 2021 at 4:46 PM