UCM Support

Administrators now have the ability to Copy one Users Grid set-up to another. This will help to keep a more organized grid for everyone in your organization...

Unlike assigning a Role Model, Copying Permissions from either one User or a Role Model to another allows you to further adjust your Users permissions after...

Basic User Permissions: Allow To Your user has a few checkbox options right underneath the User Info section that can adjust what they are allowed to do...

When you're using UCM, do you have a lot of users, concurrent or otherwise?  Do multiple users require the same permissions, perhaps they're in th...

This function allows System Administrators to send an email to all or select active Users within UCM, separate from their Company Email System (such as Out...

After a User is marked "Active" in the system their User Information can't be edited unless they're made inactive again To fix any incor...

When you create new users, or when a user is deactivated, they can be removed from the User Grid if you have your settings configured to do so. Why woul...

While you can't actually delete users from UCM (to preserve historical data) You can remove them from sight on the User Grid and from any User drop-dow...

If you've added a new administrator to your system, there are some essential steps to really promote them fully! If your administrator is attempting to...